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Setting up Google Nest Camera.

jb5456
Community Member

Every time I try to install camera I get to all most to the end when I get a " Cant Communicate with Google Server" or " Something went wrong". I also get a message to factory reset camera.This has gone on for weeks. Any suggestions

3 REPLIES 3

Jimmy_J
Community Member

if you are within the return window, I would 100% send it back and go with another brand.  there are lots of posts related to these JUNK cameras.

JW2
Community Member

I have the exact same issue. Any response from google? 

I believe it is a faulty device issue. I just bought new camera (indoor, wired, 2nd generation). After I plug in, the power status light flashes for a couple of second, then it turns off. Keeps same stories again and again. 

When I tried to set up on my Google Home account, it says " something went wrong". 

What can I do?  I am so regret for having bought it. 

Brad
Community Specialist
Community Specialist

Hey there,

 

In an attempt to keep content in these forums fresh, we'll be locking and closing this thread. If you still need assistance with this issue, feel free to start a new thread. Thank you for your understanding.

 

Best regards,
Brad