Should it ring with button installed?

[Mcian_]

Hello,

i have an electric indoor doorbell triggered by outside NO contact. Press = ding, Release = Dong. In first step of electrical installation i need to install that 4 wire button thing into the indoor bell. Should i expect the outdoor button will work then? Because: it doesnt. No matter how i wire that adapter thingy, the chime is silent. Once removed, it works perfectly.

And i can not install the Hello/Doorbell outside w/o that button: The indoor bell is then very faint, or does not ring at all, and (whats worse) does make some electrical noise (50Hz humming which it doesnt do else).

Any ideas? Product is factory new…

Marc

[aatienza]

Hey Mcian_,

Thanks for visiting the Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

We hope you were able to get the help you need but if you're still having trouble, you might want to check out this link for additional information.

If the issue persists, feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!

Thanks,

Archie