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Slow motion playback

jfdube999
Community Member

As of late, playback of recorded video in the Nest app has been in slow motion (looks like 1/8th speed or something) for all my cameras (Nest cams as well as Home Hub). My network is fine and everything's been rebooted several times but still slow motion playback. Happens also in Google home app. 

3 REPLIES 3

S3bryan
Community Member

We all have this issue since the last nest app update.  It’s a software bug in the streaming that google refuses to acknowledge or fix.  They have changed something on their end to downgrade the resolution.  Nothing we can do but wait.  They are too busy at Coachella playing with the pixie phones to worry about us 

No help from Google. Great.

S3bryan
Community Member

Sure there is, it’s all generic straight from the script though.

“I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged”

Since there’s been no movement on this post and even though you still have issues we will lock this post on you