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Someone stole my iphone and deleted the video history of them stealing it, can I recover that video?

punkboi619
Community Member

I had a guest over and while I was asleep they took my iphone which I guess I had an app open that prevents the screen from locking so they were able to get into my phone freely. They saw the Home app and the notifications of motion I assume and went ahead and deleted the events that they were in. Is there any way for me to recover this footage? Ive tried the takeouts that google technical support provided but it didnt have any videos at all. Please help me so I can give the footage to the police.

4 REPLIES 4

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

 

Best Regards, 

Brad.

aatienza
Community Specialist
Community Specialist

Hey punkboi619, 

 

Chiming in to check if you still need help with this?

 

Feel free to respond to this thread if you have additional questions or concerns and I'd be glad to answer it for you.


Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey punkboi619,

 

Thanks for being here in the Google Nest Community. 

 

I'd like to bump in here to make sure that you've seen our response.

Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

 

Have a great day.

 

Thanks,

Archie

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.