Sound problem with Nest camera and Android phone

[ToyBoysMom3]

I cannot hear the sound from my nest cameras on my Android phone. Need help troubleshooting this issue.

Thank you.

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Have you tried to Restart your Nest Cam? Learn how here. 

Best Regards, 

Brad.

[ToyBoysMom3]

We have reset the camera.

[Brad]

@ToyBoyMom3

Did that work for you at all? Or is it still having the same issue?

Best regards,

Brad.

[SteveT1]

Hi folks,

Appreciate the help @Brad. We're still here if you still need help with your Nest Camera.

Regards,

Steve

[SteveT1]

Hey everyone,

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

Regards,
Steve

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.