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Stolen camera

Shunter2540
Community Member

Is there a way to trace a camera that was stolen or when the thief tries to bring it online?

5 REPLIES 5

JillG
Platinum Product Expert
Platinum Product Expert

Hi Shunter2540,

Sorry to hear somebody stole your camera. There isn't a way to trace it but check out this help article from Nest. What to do if your Nest cam or doorbell is stolen - Google Nest Help 

With a police report Nest can help you replace certain devices.  Hopefully that will help.

Jill

MelbaDT
Community Specialist
Community Specialist

Hey folks, 

 

Thanks for answering, JillG. 

 

Shunter2540, so sorry to hear about this unfortunate incident. What type of Nest camera is this? Also, just as JillG had suggested, have you had the chance to file a police report? 

 

Best, 

Melba

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 


Best regards,

Brad

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.