Stolen/recovered camera

[rlang294]

My camera was stolen, reported, and replaced.  The camera was later recovered and returned to me. Can the camera be re-activated and put back to use?

[JillG]

Hi @rlang294 

Glad you got it back but I actually don't know the answer to this. I'll send your post over to our Community Specialists for an answer.

Jill

[EmersonB]

Hi everyone,

@rlang294, thanks for reaching out here in the Community. To confirm, what is the light status of your Nest Camera. Try resetting your Nest Camera to the factory default and add it to your Nest app or Google Home app. Let us know how it goes.

I appreciate the help, JillG.

Best,

Emerson

[Princesss]

Hey there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

[Princesss]

Hello folks, 

Just one quick final follow up since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Best,

Princess