Subscribe to NeatAware

[Ibirla]

PLEASE CONTACT ME AT ####.   I want to subscribe to Nest Aware to record video from my nest outdoor cameras.  Your information on how to subscribe is terrible.  Can’t find any clear instructions and have been wasting my time trying to navigate all your useless and unhelpful apps and instructions.   Terrible.  If you want my business then make it easy to get it and subscribe.  Call me asap. 

Moderator note: For the safety of our community members, this post was edited to remove personally identifiable information.

[MplsCustomer]

@Ibirla 

I'm just another Google Nest customer. Are you able to go to the page in the Google Store below to purchase Nest Aware? You want to use the same Google Account you're using to log into the Google Home app, and you want the subscription to be for the same Google Nest "home/structure" that contains your cameras.

https://store.google.com/product/nest_aware

(Google Nest support does NOT call customers based on posts in this forum.)

[Lance_L]

Hi everyone,

@Ibirla, thanks for reaching out to the Community. I’m sorry to hear that you’re having issues subscribing to Nest Aware. I wanted to check if you still need help with this. Have you had any chance to see MplsCustomer’s response above? If yes, how was it?

If you haven’t done so already, check out this handy guide on how to get started with Nest Aware.

Also, to get in touch with our support team, visit our Contact Us page and follow the prompts until you reach Contact Options. Then select “Get a Call” or “Chat.”

I appreciate your help, MplsCustomer.

All the best,

Lance