Subscription

[Gerald3]

How do I get to at subscriptions for for my 5 camera’s video storage after trial period Their web system is to confusing for a 76 year old retired computer service man

[MplsCustomer]

@Gerald3 

Yeah, Google Nest does not make that clear.

It's been almost 4 years since we initially purchased Nest Aware, but the FAQ page about the 30-day trial (https://support.google.com/googlenest/answer/9248198#zippy=%2Cnest-aware-nd-gen--day-trial%2Chow-the...) refers to this Google Store Help page with instructions on getting a Nest Aware subscription.  The instructions are a bit dated; if you have the newer cameras, you'll have to check in the Google Home app for which "homes" you have.  (We have just one.)

https://support.google.com/store/answer/9396337?visit_id=638112227093370719-1807997406&rd=1

[aatienza]

Hey Gerald3,

Checking in — we hope you've got the answer you're looking for. Let us know if you have more questions in mind.
 

I appreciate the help, MplsCustomer.

Thanks,

Archie

[aatienza]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

[Brad]

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Thank you for your help, Archie!

Best regards,
Brad