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Subscription

7up
Community Member

I have signed up for the 30 day subscription in May and am not seeing it yet.

1 Recommended Answer

MplsCustomer
Bronze
Bronze

@7up 

You should be able to check your subscription on the Subscription Management page:

https://store.google.com/subscriptions

If you click on your subscription, you can make sure it's for the same Google Nest "home/structure" as your camera.

You can also go to your camera in the Google Home app and go to Settings | Video | Video history and see which option is checked.

You also need to turn on recording for the types of events you want to record, under Settings | Events | Scene events, where you can also turn on notifications.

View Recommended Answer in original post

1 REPLY 1

MplsCustomer
Bronze
Bronze

@7up 

You should be able to check your subscription on the Subscription Management page:

https://store.google.com/subscriptions

If you click on your subscription, you can make sure it's for the same Google Nest "home/structure" as your camera.

You can also go to your camera in the Google Home app and go to Settings | Video | Video history and see which option is checked.

You also need to turn on recording for the types of events you want to record, under Settings | Events | Scene events, where you can also turn on notifications.