Just bought a Nest Floodlight Camera. Set up easily only to discover that it doesn’t work in the actual Nest app that we have been using for a couple of years.
Fair enough, irritating but not the end of the world. Although nothing on any website told me that would be the case. We can swap to Google Home. Went to look at our other Nest Outdoor camera it was there in Google Home. BUT you can’t make any configuration changes through Google Home to the old camera, you have to go to the Nest App to to do it. So I can’t get rid of the Nest App I have to run both.
What a mess. Doesn’t anyone involved with this product line know anything about compatibility, integration or even just looking after existing customers. TBH if I had known the floodlight camera wasn’t going to be supported by the Nest App I would have researched other alternative options and maybe swapped system totally.
I understand products moving forward, integrating wider product ranges etc. but the Nest Outdoor cam isn’t that old. You can still buy them from some places. It shouldn’t be dropped so quickly.
