Surveillance cameras Google Nest Cam

[JuliaThompson]

The company I work for, Shared Office München, wants to change the surveillance cameras. We are thinking about the Google Nest Cam camera. Please tell me if this camera is worth paying attention to. Perhaps you can suggest an analogue in this price category.

[Mgarretson]

Don't do it I had 2 nest IQ outdoor cameras just stop working after a few years and the company's response after them draging out email after email after email asking me to take pictures and videos then to tell me sorry you just wasted $800plus. DONT BUY THEIR CAMERAS THEY ARE HORRIBLE........ 

[JuliaThompson]

It is very sad that you had such a bad experience( Thank you for your feedback.

[Brad]

@Mgarretson 

You're welcome to share your experience with the community. This is a community forum to discuss these things, but we can't process these requests in the forum, so you're better off sending them in where there may be a better chance of change for you. 

Best regards,

Brad

[EmersonB]

Hello everyone,

@Mgarretson I'm dropping by to ensure that everything is covered here. We know where you're coming from and this is not the experience we want you to have. Hope that we can make it up to you in the future. Please let us know if you have other questions or concerns in mind.

I appreciate the help, Brad.

Best,

Emerson

[EmersonB]

Hi Mgarretson,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

Regards,
Emerson

[SEF-92]

I don't recommend them I have and am having issues. They keep going offline for no reason not a connection issue.

[Mgarretson]

Love how when you contact them, email after email 14 to be exact for me, they say how sorry they are and they will learn from this... looking at all the negative posts on here I'd say they haven't learned a thing.

[Brad]

Hey there,

I can understand that some users' experiences with our devices are each unique and different. I know that our engineers and developers would love to hear about your experience. We’re always looking for ways to improve, and appreciate your feedback. You can send it at any time using your devices, following the steps found here. 

Best regards,
Brad

[Mgarretson]

Thats all I get is that you love to learn from my experience with your over priced garbage cameras. I am done with Nest and just want others to not have to go through what so many of us have and that is waste our large amount of money on Google Nest inferior products. Don't buy Nest products

[Brad]

@Mgarretson 

Please feel free to share your experience with Google as stated in my previous response. I hope you're able to find the solution you seek.

Best regards,

Brad

[Mgarretson]

Already tried and after 14 emails of taking pictures and videos and sending over serial numbers I was told how sorry Google Nest is and they promise to learn from this experience, same sad story you tell to try and save face. Sorry I just want others to know that Nest products don't last so I just hope to help them not waste their money and time.