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Talk and listen not working

Jmyers73
Community Member

I have read previous threads , reset , battery is full and talk listen not working . It is enabled , icon shows it’s an option but still says “can’t connect” camera working fine . 
previous threads appear Samsung recognized issue but no solution ?!? Maybe I missed it 

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hi there, 

Sorry to hear you're experiencing this, as I can imagine it has been an inconvenience. I would love to look into this further for you. I have a great article that explains what you can do to reset the Talk & Listen feature. Please let me know if you still need further assistance. 

Best regards, 
Brad

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns.

Best regards,

Brad

EmersonB
Community Specialist
Community Specialist

Hello folks,

@Jmyers73 just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

I appreciate the help, Brad.

Thanks,
Emerson