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Talk very very quiet with wireless nest doorbell

KeriAnnK
Community Member

When someone is at my door, when I talk to them, it is very very quiet.  I can hear them on my phone and the doorbell rings but the talk is almost inaudible.  I'm using the Google ap on a Samsung S10+ phone...??  This doorbell was purchased and installed recently.

6 REPLIES 6

Meltonian
Community Member

Exactly the same for me with Samsung S21 and Google Nest battery doorbell. From the amount of correspondence on the Google site, same for very many people. Such a shame as the doorbell was purchased primarily for talk & listen when away from the premises, and everything else here revolves around Google Home. How do I bring this to Google's notice?

Brad
Community Specialist
Community Specialist

Hi there, folks.

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. I am afraid that this is still a known issue, and there is no current solution at this time. 

 

Please let me know if you need further assistance. 

Best Regards, 

Brad.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

Tom_Sauce
Community Member

Why Brad? It's not like you have a solution. Can I ask..are you a Bot?

Brad
Community Specialist
Community Specialist

@Tom_Sauce

 

No, I am not a bot. I live, I breathe, and if you do not have anything respectful to say, please refrain from saying it. I've already asked you to review the Community Guidelines, but it doesn't seem that you have. Here is another link to them to read over before you respond in these forums please. I am asking you to please be more respectful. I am required within my Google role, to ask if your fellow Community Members need further assistance. There is no need for you to question me, or any other Community Specialist in these forums. 

 

If you need assistance, please create your own thread so the community can assist you. 

Best regards,

Brad.

Tom_Sauce
Community Member

Hello @Brad 

Please could you highlight how I have been either disrespectful or broke the guidelines. You keep on refering to them but don't specifically state which guideline has been broken.

Please enlighten me.