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Time incorrect on Nest Doorbell in Nest App

JamCon
Community Member

Hi. My Nest Doorbell and history was working fine until one day I wanted to fit a wedge. Subsequently I turned off the WiFi and power and fitted it. When things came back on the time stamp and live time is completely wrong. I cannot for the life of me figure out how to fix it. I've tried reset and factory reset. It's driving me mad. 

1 ACCEPTED SOLUTION

Thank you. This had worked. I'm so grateful. All the best. 

View solution in original post

3 REPLIES 3

EmptyNester
Silver Product Expert
Silver Product Expert

Hi HamCon,  wow,,, that is a puzzle.  How off is it?  2 hours? 3 hours? 8 hours?

Try this:  Go into the NEST app at the top level where you see all your devices. Hit the Gear Icon and then select HOME INFO and make sure your address (or at least the zip code) is populated.  And also the Country is USA.  I'm wondering if it choose the time zone based on this.  

Thank you. This had worked. I'm so grateful. All the best. 

Brad
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Community. Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

 

We hope you were able to get the help you need, but if you're still having trouble, please feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!

 

Best regards,

Brad.