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Too many notifications

christurner
Community Member

Hey there, 

Over the last 12 months, I've struggled with the settings of my doorbell and I still keep getting 100s if notifications a day. 

Heres the issues 

Motion detection from vehicle lights from the opposite road. I have set up my activity zones but it still comes up as motion inside. 

Sound notifications.

I get 100s if these a day. 

I have turned off the notification but it still fills up my event log and the only solution is turning of my microphone but I still want to have sound. 

I'm sure that this is an issue with the doorbell and app because I have tested Ring, and I don't have this issue. I want this to work so badly because I love Google products but I'm almost fed up with having to deal with this. 

 

Is there any solutions?

Thanks

 

6 REPLIES 6

Brad
Community Specialist
Community Specialist

Hi there, 

I believe that Activity Zones will help you out in this situation. You can learn more about them here. I hope you find the article helpful!

Best Regards, 
Brad

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread.

Best regard,
Brad

christurner
Community Member

Yes, there's been no solutions. As I've said before, I have adjusted the activity zones and followed the article but nothing has sufficed. 

 

Thanks 

Brad
Community Specialist
Community Specialist

@christurner

 

I am glad to hear that you have found some help with Activity Zones! Sorry to hear that you're still having this same issue. I would suggest that you reach out to Support for further assistance if you can. They can better assist you and do some more technical work.

 

Best regards,

Brad

aatienza
Community Specialist
Community Specialist

Hey christurner,

 

Appreciate the help, Brad. I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have. 


Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey christurner,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Archie