Trans 21vac chimes work seldom. Doorbell gets quite 5

[JohnF]

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Original poster: Duck1944 

Doorbell is always quite warm and chimes ring seldom, transformer measures 21vac works to phone but not able to hear inside

[JohnF]

Hello Duck1944.

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I am sorry to hear that you have ran into these issues with your third-party chime. I am afraid that I cannot assist you with this chime, as it is not the Nest provided chime. You will need to reach out to their support for assistance.

-from Brad C.(Community Specialist)