11-07-2021 12:11 PM
I had a nest cam wired and it was working fine, but I needed to move it to a new house so I removed it from the house I had in google home and created a new one. Then, when I tried to set it up on the new home it says that the nest cam is already setup and needs to be removed from the previous account, even though I already did that. What do I do now?
12-03-2021 10:15 AM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Please let me know if you need further assistance.
Best Regards,
Brad.
12-03-2021 10:24 AM
I have managed to reset the camera but am now unable to add it to my existing home. Whenever I try to add the camera it says searching for assisting nest device and stays on that screen for hours until I give up.
For now I have set up two homes but it is annoying to have to swap between two homes to see different cameras. Do you have any guidance for this?
12-21-2021 02:54 PM
Hey there,
Just wanted to hop in here to see if we still needed help on this. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
Garrett DS