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Unable to connect Echo Show with new 2021 Google Nest indoor cameras (wired).

Ggleuser
Community Member

I am unable to to connect my Echo Show with the 2021 Google Nest indoor cameras. I tried various methods. Through the Alexa app, it attempts to connect using Google Nest versus Google Home. And since these cameras now operate through Google Home, the Alexa app is unable to locate the account or camera devices because it is trying to go through Google Nest. Is there any work around on this? I didn’t even see an option for Google Home or the nest cameras when trying to manually pair it with in the Alexa app. 
thanks. 

5 REPLIES 5

firmwaredev
Silver Product Expert
Silver Product Expert

The new cameras that use the Home app do not have integration with Alexa.  I don't know that they ever will, but maybe at some point they'll do so?   It seems like Google is pushing for people to use their whole ecosystem (e.g. Google Assistants, etc).

suzy8
Community Member

hopefully they will make them work or people will just buy ring, blink, arlo, wyze or anything that does work.

Brad
Community Specialist
Community Specialist

Hey folks.

 

As of April 18th 2022, the following devices are now available for purchase on Amazon: Nest Cam (outdoor or indoor, battery), Nest Cam (indoor, wired), Nest Cam with floodlight, and Nest Doorbell (battery). We are also working closely with Amazon to enable Alexa skills support for these devices, and will share more information as we have it.

 

Best regards,

Brad.

suzy8
Community Member

they should sell the max hub and offer a trade in for echo show.

Brad
Community Specialist
Community Specialist

@suzy8

 

I just wanted to jump in real fast and thank you for your feedback. Please feel free to submit your feedback to us. I've put instructions for feedback below.

 

  • Open the Google Home app

Google Home app

  • At the top right, tap your account.
  • Tap Feedback 

and then

  • tap the type of device you'd like to submit feedback for.
  • To display available emails, in the "From:" section, tap the arrow on the right. Select your email address.
  • In the feedback summary, write a brief description of your issue.
  • Be sure to check the box for Screenshot and System logs.
  • To submit feedback, at the top right corner, tap Send 

 

If you need anything else, please let me know.

Best regards,

Brad.