Video Quality

[baseballfant83]

I’m getting bad video on doorbell camera . Tried night Vision on and off . No change . Any help ? Thanks 

[zoeuvre]

Hi baseballfant83, 

I know it’s been a while, and I’m sorry to hear about the situation. I’d like to take a look at this for you. 

Can you help me with a screenshot that shows the issue with your video feed? Also if you have a subscription, check if the image quality issue exists when viewed on a different device and in the video history.

I’ll look forward to your response. 

Best,

Zoe

[Juni]

Hi there,

I want to check if you have additional questions and concerns about your device. Let us know by updating this thread, and we're glad to assist you further.
 

Regards,

Juni

[Juni]

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.
 

Thanks,

Juni