12-24-2021 09:53 AM
My video history stopped working. It’s just showing the pics and not the video
12-24-2021 04:02 PM - edited 12-24-2021 04:05 PM
You subscribed to Nest Aware?
No video history recordings without the subscription service. Only snapshots.
12-25-2021 05:33 PM
Yes, how do I check to see if I need to renew?
03-17-2022 12:42 PM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Best Regards,
Brad.
03-21-2022 10:51 AM
Hi there,
Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.
Best regards,
Brad
03-22-2022 11:12 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.