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Video hstory blank

CDB24
Community Member

Have Nest / Home app with camera. Yesterday there was a video history, this morning nothing appears even though I know there should be something there. Pligged into outlet. Can still see live feed.

1 Recommended Answer

MplsCustomer
Bronze
Bronze

@CDB24 

If you do NOT have a Nest Aware or Nest Aware Plus subscription, then your video history is limited to events that occurred in the most recent 3 hours.

https://support.google.com/googlenest/answer/9681538

View Recommended Answer in original post

3 REPLIES 3

MplsCustomer
Bronze
Bronze

@CDB24 

If you do NOT have a Nest Aware or Nest Aware Plus subscription, then your video history is limited to events that occurred in the most recent 3 hours.

https://support.google.com/googlenest/answer/9681538

Charlenepowers1
Community Member

Videos history blank after 3 hours 

@Charlenepowers1 

 See my earlier reply. If you do NOT have a Nest Aware or Nest Aware Plus subscription, then your video history is limited to events that occurred in the most recent 3 hours.