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Warranty for nest outdoor camera

Ges
Community Member

How do I file a warranty claim for a nest outdoor camera that is less than a year old and will not power on at all?

2 ACCEPTED SOLUTIONS

MatthewM
Silver Product Expert
Silver Product Expert

Hi Ges,

 

Disappointing to hear you have a faulty device. You will need to get into contact with Google Nest support privately. This is because the community forum can't action on requests like these.

To do this, follow this link. At the bottom of the page, select 'Contact us.'

 

You should have options to get in touch by calling or chat :).

 

Best of luck!

 

Matthew M
Silver Product Expert

View solution in original post

Ges
Community Member

Hi Brad, 

Thanks for following up. I was able to resolve the issue, so all set. 

View solution in original post

4 REPLIES 4

MatthewM
Silver Product Expert
Silver Product Expert

Hi Ges,

 

Disappointing to hear you have a faulty device. You will need to get into contact with Google Nest support privately. This is because the community forum can't action on requests like these.

To do this, follow this link. At the bottom of the page, select 'Contact us.'

 

You should have options to get in touch by calling or chat :).

 

Best of luck!

 

Matthew M
Silver Product Expert

View solution in original post

Brad
Community Specialist
Community Specialist

Hey folks,

 

Just popping in to see if you need any further assistance? Please let me know!

 

Best Regards,

 Brad.

 

P.S Thanks for your help, MatthewM!

Ges
Community Member

Hi Brad, 

Thanks for following up. I was able to resolve the issue, so all set. 

View solution in original post

James
Community Specialist
Community Specialist

Hi Ges,

So glad you were able to get this issue figured out. We'll go ahead and lock this thread now. If you have any additional follow up questions or comments, feel free to create a new post.
 

Thank you,

James