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Watching recorded footage on Google Home app - hear live audio from microphone

riniboo
Community Member

I have a Nest Cam indoor installed, everything has been working very well for month.  I have enabled the audio recording and microphone.  Whenever I playback the previously recorded video on Google Home, it seems it turns on the live microphone too.  Is this a bug??

To reproduce the issue,  I stand in the same room as the Nest Camera. Then I play a previously recorded video  using the Google Home app.  (the video already been upload to the cloud hours ago), I can hear the feedback sound.  If I speak, I can hear my voice too.  That does not make any sense, why would it turn on the live microphone when watching recorded footages? 

I have the 2nd generation Nest doorbell and 2nd generation Nest (battery) Outdoor camera too, I tested both of them (with audio recording enabled), they DO NOT have the same issue.   Any help is appreciated. Thanks

1 REPLY 1

EmptyNester
Silver Product Expert
Silver Product Expert

WOW,,, how odd.   It sounds like a bug to me.  So I think your best bet is to goin into home.google.com and in the upper right corner click on the 3-dots and select FEEDBACK.  Then just copy/paste what you wrote (above).   That is the only place Google looks for feedback as far as I know.  They don't tend to spend any time here in this user forum.