04-27-2023 08:29 PM
During last month’s crazy California rain storms one of my outdoor nest cameras started streaming a fuzzy image. It seems to have collected water (sloshing around) between the outside lens cover and the actual lens.
I kept thinking it would dry out, but after a month I have taken it down and put up another. Can you recommend the best method to drain out the water and then thoroughly dry and reseal the unit?
05-12-2023 06:03 PM
Hi HollywoodFred,
Thanks for reaching out. Oh no! We’re sorry to hear that. Let’s check this out — could you fill out this form and let me know once you’re done.
Regards,
Juni
05-15-2023 06:07 PM
Hi there,
We haven’t received your form. Kindly fill it out so we can continue with the next step.
Thanks,
Juni
05-17-2023 01:55 PM
Hi HollywoodFred,
We got your form — thanks for filling it out. Our team will reach out to you via email anytime soon. Please continue the conversation there, as this thread will be locked after 24 hours.
Best,
Juni