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Way to download footage with no event recorded for police report

qoiboi
Community Member

There was a break in at my apartment complex this morning and I am watching through the footage and an event is recorded for a few seconds but there was activity that the camera did not record as an event. I would like to get a full length video seeing as I have the footage because my camera is connected to a power source and set to always record. 

Is there any way of exporting from time a to time b? 

3 REPLIES 3

MplsCustomer
Bronze
Bronze

@qoiboi 

Since the Google Home app does NOT provide any way to manually edit video clips, the best you can do is to use whatever video capture tools your phone may have to record and save the video sequence you want.

Manually editing video clips is one of several capabilities that our older Google Nest app cameras and doorbells have that are not present for the newer cameras that work only in the Google Home app.

EmersonB
Community Specialist
Community Specialist

Hi everyone,

 

@qoiboi, thanks for reaching out here in the Community. To know more about this issue, I’d like to confirm, do you have a Nest Aware subscription? What MplsCustomer has shared is right on the spot. In case you have an update, you know where to find us.

 

I appreciate the help, MplsCustomer.

  

Regards,

Emerson

EmersonB
Community Specialist
Community Specialist

Hey qoiboi, 

We wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any concerns or questions from here, as we would be happy to take a closer look and assist you further.

Thanks,
Emerson