10-02-2022 01:45 PM
While trying to fix my doorbell camera, I lost my extremely tiny wedge screws. Has any one found what size the wedge screws are??? I was thinking I might have to order computer screws in replace of them, it’s the only logical solution I’m thinking of, because those are just as tiny. What have you, as doorbell users, come up with as a solution???
10-02-2022 02:50 PM
Unfortunately Google will not sell parts for it's products. You will see a lot of people on this user forum have tried and all gotten the same answer.
Your best bet is to go to your local hardware store with the wedge in hand and buy some screws that will fit. I see another user just ordered some on Amazon. Here is what he did....
Search on: screws M3 x 8mm countersunk machine screws
Then you will start by making selections from the pulldowns to get the ones you need.
I'm not 100% but I think the selections are Metric, Flat, Phillips, 8mm, Thread side: Not sure.
10-02-2022 07:00 PM
I ended up finding M3x10 computer screws that work, for a quick fix! Thank you so much for your reply!
Or you can buy their new angled wall mount like they want you to, but the screws are a much better solution price wise.
10-02-2022 07:39 PM
Great to hear you have it solved. Please click the ACCEPT AS SOLUTION button so this can get closed out.
10-03-2022 08:26 AM
Hey there,
Sorry to hear that you're missing screws, I can imagine having missing screws must be frustrating. If you're seeking a replacement, please fill out this form. However, if your device is no longer under warranty, we cannot offer a replacement, and do not offer replacements for parts. We're sorry for the inconvenience.
Thank you for all of your help, @EmptyNester!
Best regards,
Brad
10-07-2022 09:47 AM
Hi there,
Just checking in to see how the conversation is going. Wondering if you have had the chance to fill out that form I sent a few days ago? Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns.
Best regards,
Brad
10-09-2022 12:48 PM
Hello everybody,
I'm dropping by to ensure that everything is covered here. Were you able to fill out the form?. If you have other questions and concerns, feel free to let me know.
@EmptyNester and @ Brad I appreciate your response.
Thanks,
Emerson
10-12-2022 12:57 PM
Hello Mama3,
How's it going? Just checking in to see if you're done filling up the form? Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Regards,
Emerson
10-12-2022 09:09 PM
Hey there!
That’s great! As we got our resolution here, I'm going to mark this thread as resolved and lock it as you’ve requested. Feel free to create a new one if you have more questions or have other concerns in the future.
Thanks for your help here, EmptyNester, Brad and Emerson.
Cheers,
JT
10-12-2022 06:57 PM
I already found screws that work with the mount. You can close the conversation. Thank you!