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When I’m alerted that someone was at my door, how can I know who it is?

Murphyj
Community Member

How can I know who came to our door?  Is there a play back feature?

7 REPLIES 7

Rubes
Silver Product Expert
Silver Product Expert

If you have the paid Nest Aware subscription service, you can view video history and also have access to a feature called “Familiar Faces” that enables you to store and name visitors the camera captures.

Murphyj
Community Member

I have a Nest Aware subscription, but how to I view video history?

Brad
Community Specialist
Community Specialist

@Murphyj

 

You can view your history and footage on the Nest App. If you want to view the history on a computer, you can use the https://bit.ly/3gW4i8w. Please let me know if you need further assistance.

 

Best Regards,

Brad.

Jeff
Community Specialist
Community Specialist

Hi, Murphyj.
I just wanted to jump in real fast to see if you saw Brad's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks

Murphyj
Community Member

How can I get information about a Nest Aware subscription?

Rubes
Silver Product Expert
Silver Product Expert

Please see below link:

Nest Aware