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When resetting my nest Yale lock, instead of saying "Erasing all settings" light turns red & beeps

JohnF
Community Specialist
Community Specialist

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Original poster: Katie Hainley 

 

I've tried resetting my lock several times I followed all of the steps but instead of saying erasing all settings it just makes three beeps that are higher pitch and the light turns red
 

 

 

1 REPLY 1

JohnF
Community Specialist
Community Specialist
Hello there, Katie.
 
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I am sorry to hear that you have ran into those issues. Here is the link on how to factory reset your lock. Please let me know if you need anything else.
 
 
-from Brad C. (Community Specialist)