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Where can I buy replacement for Nest Cam IQ Outdoor Power Adapter

LCF
Community Member

Where can I buy replacement for Nest Cam IQ Outdoor Power Adapter?

Google store is out of stock from months:
https://store.google.com/us/product/nest_cam_iq_outdoor_weatherproof_power_adapter?hl=en-US

My Nest cam is a bit over year old and I cannot find replacement power cable anywhere.

11 REPLIES 11

Rubes
Gold Product Expert
Gold Product Expert

Parts like this are getting more difficult to find via Google direct. Best bet will be third party marketplaces such as eBay or Amazon.

LCF
Community Member

I have a really hard time to find anything 3rd party replacement for it.

Brad
Community Specialist
Community Specialist

Hi there,

Thank you for your suggestions and assistance, @Rubes! Parts are hard to come by, but if you are still under warranty, I would suggest that you reach out to Support. Just checking in to see how the conversation is going as there's been a lapse in activity on this thread.

Best regard,
Brad

aatienza
Community Specialist
Community Specialist

Hey folks,

 

I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have. 


Thanks,

Archie

LCF
Community Member

Hey Archie,

So where can I buy replacement for Nest Cam IQ Outdoor Power Adapter? Mine is not working 😞

 

Best

aatienza
Community Specialist
Community Specialist

Hey LCF,

 

I'd suggest looking it to a 3rd-party retail store since the Nest Cam IQ Outdoor's power adapter is not available on Google store. Also, when and where did you purchase your camera? Also, are you in the same country where you bought it?

 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey LCF,

 

I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have. 


Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey LCF,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Archie

LCF
Community Member

I got the response via Google support. Thank you.

aatienza
Community Specialist
Community Specialist

Hey LCF,

 

Perfect! Hope that sheds some light on the issue. Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.


Thanks,

Archie

JP2148
Community Member

I'm having the same issue. I love the camera, it's hard to believe that google don't carry replacements. Maybe it's their way for us to buy the new version. I will look into ebay.