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Where can I get replacement parts for the Nest (battery) doorbell mount?

Koolchic
Community Member

I've attempted to install two doorbells and both have very small mounting screws that either fall on the ground never to be see again or get stripped by the screwdriver and stuck in the mount. After a chat with the Google store online, I was denied replacement screws. Is there any way these screws can be ordered? I cannot properly mount my doorbells without them.

1 REPLY 1

Brad
Community Specialist
Community Specialist

Hey there,

 

Thank you for your patience. If you are seeking a replacement, please first fill out this form so we can collect some important information from you. Once the form is submitted, you will have your case number. Please be aware that this thread will be locked. 

 

Best Regards,

Brad.