Hello maryannkelly444,
Thanks for posting in the Community. I’d be happy to help you with the Nest Cam Indoor.
You’ll usually need to scan a QR code when setting up a Nest product with the app. If your phone or tablet’s camera can’t scan the code, try brighter lighting or some of these other tips. You can also skip scanning and type in your product’s entry key or serial number into the Nest app.
The QR code’s location is different for each Nest product, but it’s typically found on the back, bottom, or inside the battery compartment.
If you need help, tap Help me find the code on the Nest app’s QR code scanning screen. The app will show you a picture of exactly where the code is.
Let me know if you have any questions.
Best,
Lance
