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Wired doorbell

vcapicot
Community Member

The doorbell camera is not connecting to the phone app

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@vcapicot

What is happening when you try to install your 2nd Gen Google Nest Doorbell in the Google Home app? What error message are you getting?

Brad
Community Specialist
Community Specialist

Hi there,

Thank you for your help, MplsCustomer!

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns.

Best regards,

Brad

EmersonB
Community Specialist
Community Specialist

Hi everyone,

@vcapicot to know more about this, I would like to know what are the steps you've done so far? Also, are you referring to the Nest app or Google Home app?

Keep us posted.

I appreciate the help, MplsCustomer and Brad.

Best,
Emerson

EmersonB
Community Specialist
Community Specialist

Hey vcapicot,

 

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

 

Best,
Emerson