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battery doorbell and Nest Aware subscription - cancel?

MikeD2
Community Member

I have Nest Aware by accident. Tried to cancel. It's not listed under subscriptions. Will I be charged when my trial is up? Or do I actively have to purchase the feature at the end of a month?

help . . .

Thanks

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@MikeD2

he 30-day trial Nest Aware subscription is free. It's been several years since we started our Nest Aware subscription, but you have to buy a paid subscription and provide your credit card information; it doesn't happen automatically.

https://support.google.com/googlenest/answer/9546397?hl=en&co=GENIE.Platform%3DAndroid

You should be able to see your trial subscription and when it expires here:

https://store.google.com/subscriptions?hl=en-US

You should also be able to see it in the Google Nest app or Google Home app:

https://support.google.com/googlenest/answer/9248198?hl=en&co=GENIE.Platform%3DAndroid#zippy=%2Cnest...

EmersonB
Community Specialist
Community Specialist

Hi folks,

 

@MikeD2 thanks for posting here in the community. It's good to know that you're interested in the Nest Aware. Your first month is just a trial and it's free. When the subscription expires, you'll be asked if you want to continue by purchasing it or not. Don't forget to check the links shared above. Let us know if you have more questions in mind.

 

I appreciate the help, MplsCustomer.

 

Regards,
Emerson

EmersonB
Community Specialist
Community Specialist

Hello folks,

 

@MikeD2 I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

I appreciate your help, MplsCustomer.

 

Regards,
Emerson

EmersonB
Community Specialist
Community Specialist

Hey MikeD2,

 

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

 

Thanks,
Emerson