New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
need to download events for sheriff
need to down load events for sheriff, instructions say go to event and select download, that option does not appear
Battery doorbell doesn’t wake up
My doorbell has stopped waking up when anyone approaches. I’ve done a factory reset and full reinstall and it’s still the same. Does anyone have any suggestions other than a warranty replacement?
New camera doesn’t have a QR code?
I bought an additional nest camera and in order to add it , I have to enter the QR code. There is no QR code on the back or bottom of the camera?? Does anyone know what to do?
Nest Doorbell peeling
I recently noticed that my Nest Doorbell is peeling. After doing some research online I realized that this is actually quite common and it seems like it is a product defect. While speaking with support they told me that since I am out of warranty (3 ...
Nest Doorbell Died
My wired Nest Doorbell that I purchased in Fall 2019 just stopped working. I did some searching online and seems like I'm not the only one.I spent about 30 minutes with Google support who was not helpful. When I plug it in through the USB adaptor it ...
Nest hello screen peeling
My Nest Hello is placed in a covered and shaded area but it the screen is peeling.
Nest cam outdoor setup
I'm trying to set up my nest cam outdoor with no luck. I've tried everything on the help page - restart the camera, the app, the router, moved it closer to router and further away and have changed router settings to the recommended ones. Nothing work...
Nest wired chime connector
Well we have the Nest Hello and the chime connector has gone bad. I spent more than 45 minutes with online chat Andrew to find that Nest / Google store doesn’t sell them. He said try other retailers! Now if the manufacturer doesn’t sell replacement p...
Nest Doorbell
Hello,My Nest Doorbell was working well for a few months. A few days ago it got disconnected (offline) by itself. Now it does not connect to the wifi anymore. It keeps telling me something went wrong. I have tried several times. I even factory-reset ...
Yet one more nest doorbell peeling
Same deal as everyone else who has had this issue. Perhaps about a year ago I noticed my doorbell was flaking around the edges. I did not think much of it, but it has since deteriorated significantly to the point I am fairly certain it is mostly gone...
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