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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1489 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17565 Views
  • 0 replies
  • 7 kudos

Camera batteries dead and won’t charge

Installed first outdoor camera about 2 months ago and a 2nd outdoor camera about 1 month ago. They are both plugged in 24/7 so I didn’t think low battery could even be possible but the first camera stopped recording due to no battery a couple weeks a...

HP16 by Community Member
  • 13717 Views
  • 13 replies
  • 4 kudos

Recorded video cuts off randomly

My recordings would randomly cut and start again. The second clip being recorded would get a bright exposure flash. I’ve noticed the problem would go away when plugged into direct power and not through battery. I’ve attached an image of what the reco...

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Google support not very good!

Posted byu/SonOfTheMostHHighjust now Bought the 3 pack of nest cams from Costco yesterday, because of a 100 dollar instant rebate, read where you could request extra cables for the cameras since only one cable came in the package.So I called Google s...

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DonTgill by Community Member
  • 851 Views
  • 3 replies
  • 0 kudos

Nest Outdoor Camera With Floodlights Wont Connect

Hello,My three cameras i purchased and installed will not connect. I have attempted many times with various ways, but my I phone cannot find them from my Google app. I have indoor cameras that work, but the outdoor ones I just installed will not conn...

bpautzke by Community Member
  • 685 Views
  • 4 replies
  • 0 kudos

Resolved! Google Nest doorbell battery power draining fast

I've had the Nest doorbell battery edition since Apr 10 2022. The first few months were great. I would charge it once a month. Over the last few months the battery has been slowly depleting more. I thought it might be because of the activity of my ne...

Google Nest Outdoor Camera

HelloI'm having an issue with my Outdoor Nest Cameras. I have one in the front watching the front porch (small area) and one out back watching the Driveway and Alley. Up until a few months ago I would get consistent vehicle and people alerts but now ...

LeoSuncar by Community Member
  • 1481 Views
  • 9 replies
  • 0 kudos

Only one Floodlight tile

I have three different floodlight with cameras. When I am on google home it only gives me one floodlight tile. I can switch it between the different cameras, but it only allows me one floodlight tile. Is there a way to have it on all three of the cam...

JZ33 by Community Member
  • 746 Views
  • 4 replies
  • 0 kudos

Resolved! My google nest doorbell is dead

I bought a Google Nest Doorbell less then a year ago.The unit had 80+% battery on when it just died.No light. No reaction after reset. Nothing happens when charging. When trying to fill formg.co/warrantyclaimIt fails on sending.

solmus by Community Member
  • 2182 Views
  • 12 replies
  • 0 kudos

"Nest Hello Doorbell Wired Peeling / Lacquer Flaking"

I also have a Nest Hello doorbell that is "peeling" & out of warranty. It is visually unappealing & I get comments from friends all the time.Are the nest doorbell peeling issues some sort of recall due to the bad design/materials used in the manufact...

MATTOCK by Community Member
  • 983 Views
  • 5 replies
  • 0 kudos

Nest Camera Theft Policy - Australia

Does anyone know whether the Google theft policy where they replace the camera if stolen covers if you purchase new from a retailer other than Google that sells Google products?

Scottys by Community Member
  • 1695 Views
  • 7 replies
  • 0 kudos
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