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Cameras and Doorbells

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Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 13605 Views
  • 0 replies
  • 5 kudos

Resolved! Google Nest Doorbell (wired) 2nd Gen

Hello. Just switched from Ring video doorbell to Google Nest Doorbell (wired) 2nd Gen yesterday. I’m so used to the Ring’s notification with an actual doorbell sound on my phone. It differentiates itself from other notifications such as social media ...

Rath by • Community Member
  • 317 Views
  • 1 replies
  • 0 kudos

Outdoor camera will not change

Plug in charge lead but camera will not charge. App showing charge lead plugged in, as soon as lead is removed, camera is dead.

Rbur by • Community Member
  • 190 Views
  • 1 replies
  • 0 kudos

Nest outdoor wired unreachable after transfer to Home

I have a Nest outdoor wired camera. It has been operating without fail for a couple of years. I recently purchased a Google doorbell and connected it via the home app. I attempted to add the nest camera to the home app. The home app indicated the cam...

User99 by • Community Member
  • 258 Views
  • 2 replies
  • 0 kudos

Home and away voice control..

Hi. Wondering if anyone has had any success in setting up camera so you can voice control when it turns on. We want to only turn on camera when kids leave house. They don't have phones so can't use home and away function. Thanks in advance.

Jo46 by • Community Member
  • 224 Views
  • 1 replies
  • 0 kudos

New Nest battery doorbell won't connect to wifi

Hi all, I recently purchased a new Nest doorbell (battery) and attempted to connect it today.Every time I try to get it connected to WiFi using the Google home app it fails/times-out. I tried the following:Turn off/on phoneReset my internet connectio...

JordyNL by • Community Member
  • 580 Views
  • 4 replies
  • 0 kudos

gen2 doorbell with no chime

if my house does not have a physical chime, do i even need the chime puck? i want to connect gen2 wired directly to 20V transformer and use the home app for notifications only. seems like a simple question, but can't find a straight answer.

luckiep by • Community Member
  • 213 Views
  • 1 replies
  • 0 kudos

Resolved! Brand new doorbell says OFFLINE

It was online for all of 2 hours after installation. My dad asks if his package arrived and if I saw it on my app. I go to check and it says DEVICE OFFLINE. No matter what I do, restart my Wi-Fi, deleted the app, nothing works. There's also none of t...

Resolved! Change WiFi settings

I have a new 5G modem with new WiFi settings.I've linked my Google Nest Hub Max and a couple of lights to the new WiFi, BUT I cannot update my 2 Nest Cams to it.Your instructions tell me to:Open Google Home > Tap & hold Device Tile > Tap Settings > D...

Saint3x by • Community Member
  • 738 Views
  • 2 replies
  • 1 kudos
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