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Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

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Cannot access old email for setup.

I cannot sign in to my old Nest account because I no longer have access to my old email and Nest is sending me a code to verify my identity. I tried setting up a new account and it says I have to get the old owner to remove it first. I AM the old (or...

UKHOOPZ by • Community Member
  • 514 Views
  • 3 replies
  • 0 kudos

Nest cam 2nd gen not connecting to new router

2nd gen indoor nest cam. Recently moved and setting up the cam for a new "home" location. Home app does not automatically find the device. I go through manual setup and asks for a QR code (I don't remove stickers and I don't remember ever using one i...

Nest app freezes then crashes on iPad iOS and iPhone

I’ve been using Nest Cams since the Dropcam days but have found the Nest App has become extremely unstable when scrolling back through the history.it’s almost impossible to review via an iPad or iPhone these days and the only way I can review in a st...

Resolved! Install electrical chime for nest wired doorbell

Hi there, I would like to install an electrical chime for my Google nest doorbell which I have hardwired using a transformer. I didn’t receive the chime connector to connect - so I want to know how can I connect an electrical chime if I have hardwire...

Resolved! Can’t reconnect camera to new router

I have 6 Google net cams with batteries. All the cameras were working great. Then aprox two weeks ago I got a new Motorola MG8725 multi gig modem and my cameras won’t connect to it. Every other item I have from my MacBook Pro to my light bulbs connec...

Eric212 by • Community Member
  • 3713 Views
  • 20 replies
  • 1 kudos

Nest Hello Doorbell

I just recently purchased a Nest hello doorbell(wired) and I'd like to wire it without a chime.Would I be able to wire it directly to the transformer?or would I have to use the chime connector in between?

Josh__ by • Community Member
  • 728 Views
  • 5 replies
  • 0 kudos

Floodlights not turning on at all.

My camera works fine but the lights no longer turn on. Not through the Home App, not through Google assistant, nore motion senser. I've tried resetting on the back of the cam and still not working. I've only had it for a week and had no issues until ...

Vega by • Community Member
  • 577 Views
  • 4 replies
  • 0 kudos

Turn off notifications for familiar faces.

Could anybody please explain how I can turn off notifications for familiar faces? I don't really need to get notifications every time my family is in the garden. I understand that the option exists to switch off notifications entirely when you are at...

AdamZee by • Community Member
  • 645 Views
  • 4 replies
  • 0 kudos
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