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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1662 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17802 Views
  • 0 replies
  • 7 kudos

Camera IQ fault

I have a nest cam IQ outdoor. It stopped working over a week ago. I reset the camera by depressing the pin hole as suggested, have run through the installation 6x now and the camera is not responding. I’ve been through all the help pages as well as a...

Benl399 by • Community Member
  • 823 Views
  • 4 replies
  • 0 kudos

DOOR BELL AND THERMOSTAT

I JUST BOUGHT A HOUSE THAT HAS NEST DOORBELL/CAMERA AND NEST THERMOSTAT ALREADY INSTALLED HOW DO I GET THEM TO WORK?

JEFFGREEN by • Community Member
  • 902 Views
  • 5 replies
  • 0 kudos

Substandard Service

Support on Nest products is substandard. Requested a call and my phone rings once then they hang up. The request for help shows that they contacted me. I did this three times. Tried calling and was instructed to login to some websites to verify my ac...

Dfyfe by • Community Member
  • 746 Views
  • 4 replies
  • 0 kudos

How long are event-based clips?

How does Event-based recordings work? If theres an event happening in front of the camera, how long does the camera record the event? If the event is 30 minutes, does the camera record for 30 minutes? If not, then does the camera take multiple record...

Nest Cam won't link to Nest App

We have 2x Nest cameras- 1 older generation and 1 newer. Our older one works perfectly, is linked to both Google Home and the Nest App. We have a Nest Aware subscription. However, the new camera won't register in the Nest App, therefore it won't allo...

kpage by • Community Member
  • 1318 Views
  • 8 replies
  • 0 kudos

Resolved! Event history and continuous recording - Same bandwidth?

https://support.google.com/googlenest/answer/9245832?hl=en-GBHi,Been reading above. I just wanted to ask does this mean with both Nest Aware and Nest Aware Plus they use same upload bandwidth? (Assuming you're not using Google Home to view live)i.e. ...

qapnguyen by • Community Member
  • 1555 Views
  • 5 replies
  • 0 kudos

Nest camera floodlight

Hi,I install new nest cam floodlight today. I noticed the light stay on all time during the day. Camera working just fine. I’m trying to get answer to why it doesn’t go off. Answer?

Archie29 by • Community Member
  • 894 Views
  • 4 replies
  • 0 kudos

Cameras shut off when anyone accesses the house

I have several Indoor cameras and 3 Outdoor ones. I have Home-Away set to turn On the Indoor cameras when I leave and turn them Off when I come home(based on my cell phone). I also have a Nest-Yale lock that has several Guest codes; dog walker, house...

LincoBC by • Community Member
  • 3165 Views
  • 12 replies
  • 0 kudos
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