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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15706 Views
  • 0 replies
  • 6 kudos

Add camera to home account

Hi All,I'm trying to add my new Nest Doorbell to my existing google workspace account but I am having a lot a trouble.I go to add the doorbell but it wants me to migrate my exisitng Nest account to Google home (I have a nest thermostat) but I can't d...

Dropcam not connecting to WIFI

My old wireless Dropcam suddenly stopped working, just blinking orange. I checked and reset router, all other devices on WIFI work.I even plugged in dropcam into PC and downloaded app as a new device, no luck. Should I throw awy this camera?

mandel200 by • Community Member
  • 778 Views
  • 3 replies
  • 0 kudos

Nest Cam IQ Replacement Cable Needed

I've had the now discontinued Nets Cam IQ replaced twice (within the warranty period) and it has gone out again! Many of the chats posted stated to call and fill out a form for assistance. I was told warranty is from date of purchase not date of repl...

Frisco by • Community Member
  • 1274 Views
  • 7 replies
  • 1 kudos

Indoor Wired Cam can’t connect to app.

I’ve plugged in the wired indoor camera, open the app, click set up a new device, choose the home, it looks for devices and stacks the shapes, it says “what are you setting up? I click “camera” - click near cam indoor and scan the QR code, get the ch...

BigSugar66 by • Community Member
  • 2937 Views
  • 11 replies
  • 0 kudos

Resolved! Nest cam audio

I just got first nest cam to monitor a pet and understood that I could also talk to her thru the app when away, Video is working fine but cannot figure how to get sound from speaker on my device to the nest cam. Any suggestions? Thanks.

Sgpac by • Community Member
  • 926 Views
  • 4 replies
  • 0 kudos

Nest Aware subscription cancelled

For the 4th time in a year, my subscription has automatically cancelled for “nonpayment” and I’ve lost all video history. My account payment was just renewed on 6/16/22 for a year. Every time I call for help I’m told to renter my credit card info and...

Carydolfan by • Community Member
  • 2159 Views
  • 7 replies
  • 5 kudos

Nest doorbell ( battery) button jammed

I've removed the nest battery doorbell to charge it, and the small button on the back that prevents the doorbell from being removed without using the tool is now stuck and can't be re-mount.Does anyone know how to fix this?

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