Camera Performance Improvements in the Google Home app Read more
Forum Posts
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Resolved! Utilizing zones for flood light control.
Hello There. I wanted to see if anyone has guidance on floodlight control using zones. For example, I wish to have camera record the road directly in front of my driveway, as well as my driveway. I wish for flood lights to energize only when there is...
Nest Cam Won’t Connect
I just got a 2nd generation wired nest cam. I followed all the setup instructions but once it gets to “finishing up” it always ends with a something went wrong message. It says it connects to the wifi just before this stage. I live in a building with...
How to file a complaint against customer service at google nest?
I just had a phone conversation regarding my only door camera with nest. I was 1st generation and moved to 2nd generation without notifying me. Indicated sent emails but did not receive them. Now I am forced to pay a higher fee renewal fee (double). ...
No live video outdoor camera
Hey google supportMy outdoor cam battery is not showing any live video, only telling me its unavailable.Every thing els is working fine like notifications history with good quality video and more.I have good wifi cover with a 64mbit up and download, ...
AI capabilities Improvements?
Is Nest planning to improve their AI capabilities? My cameras detect my dogs as (Person) and alerts go off all night with insect flying into view of the camera. Hoping to see improvements in the future as I love the Nest Cams and App.
Nest Outdoor Cam and Nest Aware
Bought a new outdoor cam and just read up that it can't connect to the old nest app. Ok. So what about nest aware and the new camera? I see no way to male a clip and thats the reason I got the 2nd camera to make clips of things going missing. So in t...
Resolved! I don’t have the QR code for my camera. How can I connect?
Hi, we’ve moved this camera around a bit and seemingly lost the QR code at the bottom. Now we can’t connect. Any help?
Am I misunderstanding something about activity zones?
I installed a Nest cam with floodlight last weekend, and, for the most part, I 've been pleased. I am, however, scratching my head with one issue:My camera picks up activity from the street in front of my house. It's not a huge zone, but it's enough ...
Resolved! Blue spinning wheel and history freeze
After scrolling a few times through the video history, the video freezes and the blue wheel starts to spin forever.The same issue has been reported multiple times by several users over the past weeks and it is extremely frustrating that it's not fixe...
Nest hello (wired) rings chime but has no power
Hi, I'm in the UK and I've just got a Nest Hello (wired) and I can't get it to work. I've wired it up to my existing wired doorbell from Honeywell (DW313S) and changed the transformer for a 12v one.Nothing happens on the doorbell, no blue light etc.....
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