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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1618 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17729 Views
  • 0 replies
  • 7 kudos

Resolved! Not Person, wired doorbell!

My Nest Doorbell (wired, with Nest Aware) is constantly identifying a lavender plant moving in the wind as a person. I'm starting to ignore all person notifications... very frustrating, and defeats the purpose of having a camera. Reminds me of the "C...

FJO by • Community Member
  • 2801 Views
  • 12 replies
  • 1 kudos

Resolved! Nest camera wireless turns off when removed from mount

How can I use the nest wireless camera without the little magnet mount directly on the back of the camera? Why does the nest wireless camera only work when the little magnetic base is attached (and attached specifically to the back rather than around...

kiarafayy by • Community Member
  • 6662 Views
  • 6 replies
  • 0 kudos

Resolved! Nest cam live video not working when not on wifi

My nest cam video live feed works great on my iPhone when I’m home and connected to the same wifi. But if I turn off wifi on my phone (even if I’m in the same room as the camera), it doesn’t work. Very frustrating, as one of the reasons I bought it w...

Nest Hello crazy delay

If I'm at home:My doorbell is pushed and I'm notified immediately on my Nest hub. GREAT! ...BUT ...If I'm away from home and my doorbell is pushed I receive the notification HOURS later. NOT GREAT. And no, it's not a Wifi or router or Provider issue....

Osamo111 by • Community Member
  • 373 Views
  • 0 replies
  • 0 kudos

Resolved! Manage camera settings

Hi all,I just bought a Nest Cam Indoor Gen 2. I want to use it as a babycam for our newborn.I dont understand how I can receive notifications from the camera on my phone (via the Home App). I have tried everything. Now what I dont understand is if yo...

Stefan_S by • Community Member
  • 3491 Views
  • 12 replies
  • 0 kudos

Resolved! Camera/Floodlight no qr code

I was out of town when the electrician installed the wired floodlight/camera in my new home office in the back of our house. So the camera is installed way up near the roof, but I did not scan the qr code before he installed it to do the setup. I hav...

jfmtz by • Community Member
  • 8855 Views
  • 4 replies
  • 1 kudos

I can’t set up the nest!

So I am the new owner to a property and the previous owner had the google nest as the thermostat installed. Unfortunately I cant get the passwords and I cant set it up on my phone to be able to control the temperature at will. Please how do I go abou...

Adedayo01 by • Community Member
  • 824 Views
  • 4 replies
  • 0 kudos

Camera/Floodlight won’t finish setup

I have a camera/floodlight that worked fine until I changed routers. It went offline and when I try to set it up again I get to turning the power on - the floodlight comes on and the little light is immediately green instead of flashing white / blue....

Underdog by • Community Member
  • 1347 Views
  • 7 replies
  • 0 kudos
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