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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 168 Views
  • 1 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15890 Views
  • 0 replies
  • 6 kudos

Nest Original Power Cord failure

Is there a way I can replace the Nest outdoor camera original power cord, due to failure of the main cord that connects to the actual camera unit. The USB connectors are corroded, and the sheathing has come off.

Nest Cam's will not connect to Google Home

Just dropped about $500 on several Nest Cam's. None will connect to Google Home. All of them do not get past the "Connecting Getting your home's network ready" part. Just a "Couldn't find an assisting News device". I do not have a doorbell, just a co...

Jason9500 by • Community Member
  • 1311 Views
  • 6 replies
  • 0 kudos

Nest Doorbell won’t factory reset

Nest Doorbell recently stopped connecting to WiFi. I tried doing the reset but they didn’t solve the issue. when i tried to do a factory reset by pushing the reset button and the chime button at same time it doesn’t work. I just get the white light g...

Grovernk by • Community Member
  • 6449 Views
  • 6 replies
  • 3 kudos

Battery issues with Nest Cam (battery)

Hi,We got a Nest Cam (battery) for the garden a couple of months back and initially it was fine. Shortly after we got the external power supply for it and for the last couple of weeks it has run off that. However, today when I asked the Google Nest D...

Anonymous by • Not applicable
  • 792 Views
  • 4 replies
  • 0 kudos

Lost Nest outdoor camera (battery) wall plate

Hi,I feel so excited to get this new product but I somehow lost my wall plate of this Nest outdoor camera (battery). I couldn't find it on Google Store. Is there a place for me to buy a replacement? Thanks!

aptor9 by • Community Member
  • 1470 Views
  • 6 replies
  • 0 kudos

Replacement Lens

Hello, my nest doorbell fell and cracked the lens. Would it be possible to get a replacement?

Jbush by • Community Member
  • 700 Views
  • 3 replies
  • 1 kudos

Incompatibility with Mikrotik 7.3.0

The Doorbell (battery) does not get a IP address over DHCP with the latest version of mikrotik routers.Looking at packet traces of old mikrotik versions that worked and new one the problem seems to be the order of Options in the DHCP OFFER packet. Th...

tbutter by • Community Member
  • 1997 Views
  • 7 replies
  • 4 kudos

Google Home app

Since the last update. For the Few weeks we’ve been having problems loading the video add google home app it takes too long and sometimes it doesn’t load videos. I have to watch it after the fact. Doorbell started doing the same thing my is hardwire....

Fredo by • Community Member
  • 1374 Views
  • 6 replies
  • 0 kudos
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