Cameras and Doorbells

Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Nest Cam IQ bricked?

Same issue as this post from a year ago:https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-Indoor-IQ-Cam-Blue-Ring-then-Turns-Off/m-p/322102 Changed Internet, tried to reconnect. Factory reset won't work. I plug it in, blue ring for a ...

Nest Hello Wired (Gen1) constantly offline

Hi, I've had my Nest Hello Wired since 2019 and not had any problems (apart from peeling). For the past few days though it has been mostly offline. It occasionally reconnects but only for a short period before it goes offline again. It rings the inte...

Nest Cam indoor/wired/2nd gen not showing in Nest app & can't get video history

I have a new Nest Cam indoor/wired/2nd gen that I have hooked up - and I see it in my Google HOME app. I would like video history for this camera but don't see if/how to do it in Google HOME. I also have a Nest Pro camera that I see in both Google HO...

How Can I Review the History of the new Cams?

I do not see a way to review the camera history of my new Cams from Google. The old Nest Dropcams allowed you to "rewind" to see what happened. These new ones dont seem to have this. Makes the product useless really.

Worst support in the history of technology!!!!!

After first starting with online chat for doorbell no longer streaming, I was quickly escalated to higher level support. Apparently, that is shorthand for we'll send your case to someone overseas that only responds via email at 2 AM. I'm starting to ...

Nest Cam with Floodlight - no light controls in home app

SSI, Nest Cam with Floodlight - no light controls in home app on android running on a pixel. Cannot dim, turn off or on. Not sure if there is more to explain. Would expect basic functionality this product.

Nest cams (in and outdoor) power loss

Cameras periodically go offline due to poor connectivity in the cameras power supply. To fix the issue I remove the cameras power lead from the USB socket, wipe the connection and reconnect the lead to restore power to the camera. Experienced the sam...

How do I file a complaint at Google. TERRIBLE customer service.

I want to file a complaint against customer support.

Nest Doorbell v2 Wired

I recently installed a Nest Doorbell v2 Wired and I am having issues with it sending notifications to any other device. It doesn't send notifications to my phone, or any speaker/display in the same home group. I have no zones set up, and Visitor Anno...

Connected to a different account

I am not able to start my nest camera. It says it's connected to another account.

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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Nest Cam IQ bricked?

Nest Hello Wired (Gen1) constantly offline

Nest Cam indoor/wired/2nd gen not showing in Nest app & can't get video history

How Can I Review the History of the new Cams?

Worst support in the history of technology!!!!!

Nest Cam with Floodlight - no light controls in home app

Nest cams (in and outdoor) power loss

How do I file a complaint at Google. TERRIBLE customer service.

Nest Doorbell v2 Wired

Connected to a different account

Doorbell camera (wired, 2nd gen) will not record e...

New updates to Google Home for camera users: new A...

Automatically Enable/Disable Indoor Wired Gen2 Cam...

Nest Doorbell (battery) latch stuck, not able to m...

Nest Doorbell Button doesn't work

Renew 30-day video history subscription not allowe...

NEST CAMERA HISTORY

Nest door bell light doesn’t change to blue

Disable welcome light nest doorbell

Trouble with account activity

Yes - I have some created, but don't use them everyday
Yes - I use automations or Routines everday!
No - I don't use automations or Routines