New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest Doorbell
I had to replace my Nest doorbell/camera and the new doorbell doesn't seem to use the previous library of saved faces, does anyone have guidance here? I wonder if I'll have to delete the library, so it can begin collecting a new library of recognized...
Resolved! doorbell is connected to dislay. notifications are on. wont chime
I am so frustrated. I have collectively spent many hours trying to get doorbell to chime on display. phone alerts work. notificatioons are on. why is it so hard?!?!¬
Video not recording
I apologize for my lack of ability to figure this out, but I could use some help! I just installed our new Google home security cameras (replacing our Nest cameras). We are not getting video when there is no motion in the view of the cameras as we us...
NEST Cam IQ suddenly grayed out video
My nest cam IQ suddenly went grey yesterday. Sound still works but just grey screen with some thin bars across the screen.
Doorbell not recording people but recording vehicles. My garage camera records the people events .
My doorbell camera does not recognize people but recognizes cars.
Nest IQ outdoor camera suddenly offline, despite nothing changing
We have had a Nest IQ outdoor camera since 2019 - and it has worked continuously with no real issues. As of two days ago, the camera is entirely offline - although we can't work out why.1) There is no light on the camera2) In the app, both my husband...
Nest Doorbell -video not available check back later
I have an issue in my history with my nest outdoor camera where it shows activity but the video just says "this video isn't available yet. Check back later" - needless to say later never happens! It's kind of defeating the point of having history on ...
Resolved! Two Cameras Going Dark at Sunset
I have two of my Google Nest outdoor cameras (non-battery) that since I moved them over to Google Home (Preview) are acting funny at sunset. Both have night vision turned off and there are lights in the area so they do not need to use night vision. S...
Resolved! Broke Google Nest Doorbell trying to get it off the mount
I was trying to remove my nest doorbell to charge it, I used the included tool to get it off but I accidentally the front part of the bell came out. I see the contact strip broken. Anyone else had this issue? I can't be the only one. It was really ha...
Resolved! Google Nest Integration Has Ruined the Product
The decision to phase out the Nest app is a massive blunder that can’t be overstated. The look, interface and ease of use is light years ahead of the Google Home app. It’s not worth having everything in one place when you’re degrading a premium produ...
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