New updates to Google Home for camera users: new AI image detection, requested f... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
When I’m alerted that someone was at my door, how can I know who it is?
How can I know who came to our door? Is there a play back feature?
Nest camera (wired) won't cast to chromecast
Just purchased a Nest camera (wired) and set it up in the Google Home app. I can view the camera fine from the Home app, but when I try to use google assistant to stream to a chromecast, I get the message "doesn't support streaming to remote screens"...
Nest camera with flood lights
can someone tell me if there is a way to disable the flood light coming on ? I do not want to have those coming on as I have slips hue outside my driveway. Please let me know.
Nest doorbell notifications
I want to change the notification sound on iOS for my nest camera. Is there a way?
Notifications stopped working
Hello! Probably a few weeks ago, I think after an iOS upgrade, I stopped getting nest push notifications on my iPhone. I have done everything suggested on this forum to date ( I think) except a factory reset of the phone. I did do a reset of all sett...
Not working
When i plug it in the white lights show but then it it turns off.
Replacement backplate for nest hello
Hi, I wondered how I could go about getting a replacement backplate (the bit that clicks onto the back of the nest hello camera) Are they available online anywhere? I can find loads of the wall mounts with various angles, but I can't find the backpla...
Resolved! Nest cam with floodlight white base stuck to metal mount
I am in the process of mounting my new Nest cam with floodlight. I turned my back for a moment while a friend was looking at the camera mounts. The mounts are two pieces; one white one, to which you mount the camera, and one silver metal piece that y...
Indoor Chime keeps updating software and disconnects
My indoor chime is right next to a Google Mesh Wifi access point so there should be no wifi connectivity issues causing this. I've reconnected the chime 4 times. It connects and then gets stuck updating its software and eventually disconnects. Is the...
Live Video Preview 0.1 Frames Per Second (FPS) When 5 Or More Nest Cameras Live
When working normally, Nest cameras display smooth video up to 30 frames per second. Users with several Nest cameras can view all their live camera previews at home.nest.com or using the Nest app. The main screen of the website and app displays all N...
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