Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
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  • 0 replies
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Why is my doorbell history getting deleted?

I have a Google Ring doorbell. I noticed that after getting notifications of events, I can go to history and check whether there was someone at the door, package delivered, etc. However, my history gets deleted after a day and if I click on full hist...

TheRealV by Community Member
  • 727 Views
  • 2 replies
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Unable to add nest cam with floodlights to Google Home app

My new Nest Cam with Floodlights required a wifi change. The only way was to remove from Google Home app, manual reset it and then add as a new device. Removal worked. Reset worked. Add new device failed saying something went wrong. Any assistance wi...

Arnab by Community Member
  • 434 Views
  • 1 replies
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google doorbell (battery)

Hi, I wonder whether it is possible that if somebody presses the bell button my phone responds with a loud sound, like phone ringing. Now I just get a notification that is easily missed. Thanks in advance Regards, Gilbert

Gilbert by Community Member
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  • 15 replies
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Google Nest Doorbell (battery)

Tried to set up doorbell (battery). Had a hard time to get camera online. Camera was on for a short time in process of setup. As soon as power cable was disconnected, the camera went dead.

Wil67 by Community Member
  • 725 Views
  • 3 replies
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Updated Wi-Fi system can’t connect nest camera

We purchased a new router/modem and can not re-connect the nest camera with floodlight. We don’t have the QR code and can not find the 6 digit code on the back of the unit. Any ideas?Not sure why connecting the unit to a new router/modem would be thi...

Lost Phone and Cannot Access Nest Account

I lost my phone so I cannot get a text message in order log in to my Nest Account. I have a Nest Hello Doorbell and one other camera. I read that you can do a factory reset to get around this but I have questions. After the factory reset do I use the...

Barbara72 by Community Member
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  • 13 replies
  • 1 kudos

google nest camera not showing video

hello. i have had this issue for over a month. my nest indoor battery camera does not capture live video when someone walks in front of the camera, and it also does not display the live video feed in the google home app as well. i have tried contacti...

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