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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15729 Views
  • 0 replies
  • 6 kudos

2nd camera not recognised

help! I just bought 2 google cameras, one syncs ok the other doesn't and says it is looking for a nest connectable device but no luck, very frustrating. I tried to delete the first one then re add the 2nd one but no luck any help would be appreciated...

nest cam battery

Using a nest cam battery, how can remove the base ring from the mount? It seems the magnet holds it so tight I can't turn it to get to the screws so I can relocate it.

Boyd4151 by Community Member
  • 1446 Views
  • 2 replies
  • 0 kudos

Warranty on doorbells

Does google offer extended warranties on their Nest Security cameras…specifically doorbell cameras?

Caljiko by Community Member
  • 821 Views
  • 4 replies
  • 0 kudos

Cannot view Nest Camera out of town

Hey there. Need some help. We set up Nest Cameras in my mothers home to help Monitor her. She’s been falling quite a bit. There are three of us monitoring. 2 local and one out of town. My brother who lives out of town is unable to view any of the cam...

18v power

My transformer has 18v AC output. Can I just replace with 24v type to be comparable with video doorbell

Hammer80 by Community Member
  • 755 Views
  • 2 replies
  • 0 kudos

Unable to Setup Nest Camera on Macbook

I'm having trouble setting up my Nest Indoor Camera. I've attempted to setup via the Nest App for iPhone and the app displayed an error and asked that I setup via computer. I attempted to setup via Macbook and received this notification, "Nest Cam Se...

yaya2022 by Community Member
  • 2890 Views
  • 10 replies
  • 4 kudos

Nest camera not charging

I have two battery cameras that are less than a week old. One won't charge at all the other loses power while charging. It started at 49% and went down to 13 percent in a 24 hour period. I'm using the charger that came with the cameras. Is this a fau...

Blowchacho by Community Member
  • 3079 Views
  • 6 replies
  • 2 kudos

Nest doorbell and cam whit Samsung smartphone

Hello,I recently purchased Google Mesh Wifi, Nest Doorbell with battery and 2 Nest cam - 1 for inside and 1 for outside use. I have an Samsung S20 and Samsung S21 with Google Home app installed. When trying to speak to visitor through app - the sound...

johanholst by Community Member
  • 8508 Views
  • 22 replies
  • 0 kudos

Google Nest doorbell camera shattered

Hello,I see another user had this problem: My Nest battery doorbell fell off its base and the camera shattered. I purchased this in November 2021. Is there a way to request a repair or replacement?

amy0524 by Community Member
  • 539 Views
  • 1 replies
  • 0 kudos
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