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Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

Help Center

Forum Posts

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Nest doorbell account lost

My app all the sudden doesn’t have the camera/doorbell linked to my account anymore and I can’t find it anywhere. How do I get it back onto my account? Thanks!

Nest Hello Doorbell Overheating and Ring Light Issue

My doorbell used to work perfectly all day every day. Recently it has been running very hot and will shut off several times a day. This happens through out the day. Doesn't matter if it's hot outside or not and if the doorbell is in sunlight or shade...

Mortalz by • Community Member
  • 604 Views
  • 2 replies
  • 1 kudos

Chime connector replacement

So I read on Nest's website to contact them if you need a chime connector replacement. So I did. Customer service took my serial number and realized it is put of warranty. He then said sorry can't help you. So now I pay over $200 for their product an...

btabs18 by • Community Member
  • 553 Views
  • 1 replies
  • 2 kudos

Replacement magnet mount

I have recently moved and in the process of the move, packing, unpacking etc…noticed I have lost 4 of my magnet mounts. I have looked at various websites and to no avail the replacements aren’t easily located. So, my question to Google Nest is how do...

RSchultz by • Community Member
  • 379 Views
  • 1 replies
  • 0 kudos

Doorbell

I know six digit code is on back of nest video doorbell. Now, it is wall mounted. How do I get that code

dhiren by • Community Member
  • 603 Views
  • 4 replies
  • 0 kudos

Nest cameras notification overload

I have a zone set and notifications selected for inside of the zone, outside the zone notifications are turned off, makes no difference I get overloaded with notifications from outside of the zone.can you please advise?

AndyN by • Community Member
  • 464 Views
  • 2 replies
  • 0 kudos

How to fix "Person Seen" when nobody is there?

Installed the new camera 2 weeks ago as my NEST IQ quit working. The new camera will notify us "Person Seen" when it hears a noise in the neighbors yard or on the street. Scary to receive an alert someone is in your backyard when it's not true. Any s...

GeorgeS by • Community Member
  • 6149 Views
  • 4 replies
  • 0 kudos

Resolved! green light does not stay on, missing many events!

Hi, I just got the indoor/outdoor Nest camera. I'm using it indoors. The green light does not stay on and most security events do not get recorded. What troubleshooting steps can I take? Thanks.and is there a way I can watch the live feed from my com...

sheryl by • Community Member
  • 2370 Views
  • 10 replies
  • 0 kudos
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