cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Help Center

Forum Posts

Start a conversation

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15707 Views
  • 0 replies
  • 6 kudos

New Aware subscription worse performance.

Hi,I've had a nest wired doorbell for a few years with the aware subscription. I updated to the "new" version a few days ago but I've now since worsening of the performance.1. The camera now takes at least twice as long to connect, up to 20-30secs be...

paulruk by • Community Member
  • 695 Views
  • 3 replies
  • 0 kudos

Nest Cam Outdoor Cable Falling Apart

I have 4 Outdoor Nest Cameras, 2 of the older Nest Cam Outdoors (purchased together in a 2 pack) and 2 of the Nest Cam IQ Outdoors cameras. The 2 Nest Cam Outdoors have been fine but while doing some yard work today I noticed the cable connected to t...

jimlapier by • Community Member
  • 1186 Views
  • 3 replies
  • 3 kudos

Nest Aware scrolling frame rate outdoor cam

Can anyone tell me what the frame rate is while scrolling through 24/7 video history on a google nest outdoor cam with Nest Aware? I have fiber optic Wi-Fi 1000mbps with good connectivity through Netgear Orbi mesh Wi-Fi. It would appear to me that it...

Resolved! Can’t remove doorbell from wall to factory reset

Just moved to rented house and landlord left Nest wired doorbell and gave us permission to use it. We also have the Nest thermostat. Thermostat works great. However, the doorbell needs to be reset to factory setting in order for us to use it. Tried t...

LalaP by • Community Member
  • 2276 Views
  • 4 replies
  • 0 kudos

Doorbell wired does not recognize my account

Any idea why nest doorbell is disconnected from my account? Doorbell recognizes my husband’s Google account, I was the original account for nest doorbell. When I migrated over to Google several months ago, I noticed, only recently, all video is gone ...

Cbigum by • Community Member
  • 1358 Views
  • 7 replies
  • 0 kudos

Resolved! Reconnect camera to wifi

I need to reconnect my outdoor Nest camera to wifi however I need the QR code on the back or the 6 digit verification code. My problem is that camera is mounted 16 off the ground and I’m too old to climb a ladder up there. I have the original packagi...

Maltby by • Community Member
  • 1366 Views
  • 3 replies
  • 0 kudos

Need PC access on nes nest cam

Who is the idiot that made this newcam/flood light that doesn’t work with a PC. Is a fix coming Watching on a IPhone is like viewing on a match book. If no fix coming I want my money back plus the money I paid electrician

Ddk by • Community Member
  • 1383 Views
  • 6 replies
  • 1 kudos

Nest Cam Background Audio on iPhone

It would be really helpful to allow background audio with the camera. I know google has the capability as it is (was?) a premium YouTube feature. I’d be happy to pay for this as it would make its use as a baby camera almost perfect.

to vote
Labels