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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 2449 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 18680 Views
  • 0 replies
  • 7 kudos

Resolved! Installing Nest Doorbell (Battery), Not Downloading Update

I'm installing a nest doorbell (battery) and have gotten to the download update phase but it remains at 0%. I've tried the following and nothing seems to help:Restarting the installationFactory resetUsing different WifiMoving closer to routerUpdating...

JBarks by Community Member
  • 18314 Views
  • 31 replies
  • 2 kudos

Missing wall mount for Google Nest Cam Battery

Finally went to install the cameras and the mount for the wall are missing? Both of them. Screws are there in the box. The plastic mount that the magnet connects to is missing. Can’t find anywhere to call Google for replacements and can’t find them o...

Cattie by Community Member
  • 784 Views
  • 2 replies
  • 0 kudos

Can’t view Nest camera mounting plate to install.

  Does anybody know if there is a way to install a nest camera without being able to see the camera minting plate?? Just moved into a new home with 2 next outdoor cameras. The previous owner has installed them and painted over the cords on the inside...

A1E08BBD-91A4-4B41-9965-8E975535918F.jpeg C01EAADF-9593-4E0E-A057-092CBBEB0424.jpeg
Row by Community Member
  • 1368 Views
  • 3 replies
  • 0 kudos

Hello Doorbell Peeling - Has anyone gotten this fixed?

Hello Everyone, I'm reading back on this forum I see MANY people have reported that their Nest Hello faceplate is peeling. Mine is having the same proble.I'm wondering if anyone is getting a response from Google and are they doing anything about it? ...

EmptyNester by Silver Product Expert
  • 788 Views
  • 1 replies
  • 1 kudos

Nest hello

My nest hello stopped talking with my or my wife’s pads. The doorbell works but it does not connect with wifi I guess. Worked fine For 3 years but stopped alerting us and Letting uss see what’s out there.thanx

Drjoe by Community Member
  • 822 Views
  • 3 replies
  • 0 kudos
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