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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1643 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17754 Views
  • 0 replies
  • 7 kudos

Nest camera not honoring rotate setting

I moved my cameras and needed hang them upside down. The picture was inverted so I enabled the rotate 180 setting however nothing happened, the video is still upside down. This feature worked in the past. I tried it in both the Nest app and within a ...

napertivo by Community Member
  • 1349 Views
  • 5 replies
  • 0 kudos

Resolved! Best battery cam “can’t connect to assisting devices”

All of my devices work fine. 2 hubs 1 doorbell 2 minis but the new cameras will not allow me to add them to my home. I’m extremely close to just returning them and going with something else. All devices have been unplugged and reset. Doorbell is new ...

Ice by Community Member
  • 3330 Views
  • 12 replies
  • 1 kudos

No cAmera image

I can log in but no image appears from my camera. The camera is connected as it gives me temperature and conditions. Just no image or recordings.

Marttijb by Community Member
  • 1039 Views
  • 4 replies
  • 0 kudos

Google Does Not Care About Their Customers

I purchased the wired doorbell and installed it yesterday. It worked great (apart from the Talk option failing) for about twelve hours. Now the app keeps lagging out, and none of the Google devices (including the Hub) will alert when the doorbell is ...

Nest doorbell battery can’t connect to assist device

Just bought and tried to install. Same issue as below. It seems Google doesn't improve at all. I see many threads unresolved. There's no solution here! Nest doorbell battery can’t connect to assist device cleto_jrCommunity Member Options ‎10-28-2021 ...

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davidjang by Community Member
  • 1532 Views
  • 6 replies
  • 1 kudos

New outdoor cameras

I have read everyone information because I was trying to get my new cameras on my nest app. I wanted to do this because my husband has medical issues that makes it hard for him to put together some information. So he is now unable to get our two new ...

Google Nest Wired Doorbell

I just received the device yesterday and am already having issues. The microphone has not worked since installation -- it periodically gives one or two seconds of sound and then stops completely. And the connection is SUPER laggy. The device was work...

Doorbell camera

I currently have a Nest doorbell that is almost 3 years old and is starting to go out. I bought a new one that is labeled Google but to me they seem the same. my issue is the old Nest doorbell works fine; however when I installed the new Google doorb...

Ineedhelp by Community Member
  • 1148 Views
  • 4 replies
  • 0 kudos

Cameras on ORBI satellites

I have 5 cameras. 3 of which are connected to the ORBI satellite and the other 2 are connected to the main ORBI router. When home away assist detects the phone away, only the cameras connected to the main ORBI turn on. The other 3 that are connected ...

stewstew by Community Member
  • 1167 Views
  • 3 replies
  • 0 kudos

Nest cam with floodlight options

Why can’t I select zones on the floodlight camera? It seems like the restriction of only viewing this camera through the Google Home app is very limiting. Along with the apparent loss of features with this device, the load time of all my other camera...

Jarhead_jr by Community Member
  • 2013 Views
  • 9 replies
  • 1 kudos
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